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Privacy Policy

THE TOTEM FOUNDATION is committed to protecting the privacy and security of your personal
information. This Privacy Policy explains how we collect, use, and disclose your personal
information when you visit our website, interact with us, or use our services.
Information We Collect:

  1. Personal Information: When you interact with us, we may collect personal information such as your name, email address, mailing address, phone number, and other contact details.
  2. Payment Information: If you make a donation or payment to us, we may collect payment information such as credit card details or other financial information necessary to process your transaction securely. We may collect your email address or other contact information.
  3. Volunteer Information: If you volunteer with us, we may collect information such as your skills, interests, and availability to facilitate your participation in our programs and activities.
  4. Applicant Information: If you apply for a mentorship or scholarship, we may collect contact details, financial information (scholarship applicants only), skills, career interests and more to facilitate your participation in our programs and activities.
  5. Website Usage Information: We may collect information about your interactions with our website, such as your IP address, browser type, pages visited, and referring website.
    How We Use Your Information:
  6. To Provide Services: We use your personal information to provide the services you request, such as processing donations, providing donation receipts, sending newsletters, coordinating volunteer opportunities or other opportunities associated with TOTEM.
  7. To Communicate: We may use your contact information to communicate with you about our activities, events, fundraising campaigns, and other relevant information. This may include SMS.
  8. To Improve Our Services: We analyze website usage data to improve the functionality and content of our website, as well as to understand how visitors interact with our site.
  9. To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, or legal processes.
    How We Share Your Information:
  10. Service Providers: We may share your personal information with trusted service providers who assist us in operating our website, processing payments, or carrying out other activities on our behalf.
  11. Third-Party Partners: We may share your information with trusted third-party partners who collaborate with us on specific programs, events, or initiatives.
  12. Legal Compliance: We may disclose your information when required by law or legal process, or if we believe such disclosure is necessary to protect our rights, safety, or property, or that of others.
    Your Choices:
  13. Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly.
  14. Access and Update: You may access and update your personal information by contacting us directly. We will make reasonable efforts to accommodate your request, subject to legal and operational considerations.
    SMS Terms:
  15. When you opt-in to the service, we will send you a message to confirm your signup.
  16. By opting into messages, you agree to receive recurring automated marketing and informational text messages from TOTEM Foundation. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.
  17. Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with TOTEM Foundation. TOTEM Foundation reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. TOTEM Foundation also reserves the right to change the short code or phone number or alphanumeric sender where messages are sent.
  18. Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.
  19. Your consent to receive marketing messages is not a condition of purchase.
    Carriers:
  20. Carriers are not liable for delayed or undelivered messages.
    Cancellation:
  21. Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from TOTEM Foundation again, just sign up as you did the first time and TOTEM Foundation will start sending messages to you again.
    Transfer of Number:
  22. You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at sharla@totemfnd.org. The duty to inform us based on the above events is a condition of using this service to receive messages.
    Messaging Terms Changes:
  23. We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change to these Messaging Terms, you should cancel your enrolment with our messaging program. Your continued enrollment following such changes shall constitute your acceptance of such changes.
    Security:
    We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system is completely secure. Therefore, we cannot guarantee
    the absolute security of your information. If you do not agree to a change to these terms, you should cancel your enrollment by unsubscribing from emails or messaging services. Your continued enrollment following such changes shall constitute your acceptance of such changes.
    Changes to This Privacy Policy:
    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or by other means of communication.
    Contact Us: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at sharla@totemfnd.org.
    Effective Date: 05.13.24 Rev. 5.17.24 SH